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I have a couple of email accounts, one in particular have been banned by tpg for using SMTP, apparently due to a virus
So my question is how d i change the email password on this particular account?
Thanks
Hi @paul189,
You may refer to the thread below as a guide in regards to this issue:
Cannot Send Email Rejected by the Server/Banned from using SMTP
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
Regards,
Ahra_G
If the account is banned from using SMTP by tpg, you should find out why to notify the admin to remove the ban if possible. If banned, the change wouldn't have any effect
Have you spoken to the manager, have you been able to lift the ban, I'm really curious about it, please share it with us. @gina
You may refer to the thread below as a guide in regards to this issue:
Cannot Send Email Rejected by the Server/Banned from using SMTP
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
Regards,
Ahra_G
This should work
Could you please let us know if you've spoken to the manager about lifting the ban? I'm very interested to find out more. @ary
Hi @ReggieAlvarado,
If you are having the same email issue as above, please check on the community article mentioned by @Ahra_G. If you need anything else, shoot us a message with your TPG account details.
Regards,
Angeli
I'm looking forward to finding out more about this. @click