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since this morning, my internet connection has been hovering around 16-17Mbps and yet i am on the 99Mbps plan. I've restarted both NBN supplied modem and the TPG supplied Archer V1600V modem.Can someone please check why this is happening? I couldn't even go to a zoom meeting at all.Thanks
Hi @Bagrubz ,
We've created some articles that will help you troubleshoot the Slow speed issue.
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please PM us your TPG customer ID, username and complete address.
To send a PM, please refer to this link: How do I private message (PM) in the community