Hi,   I've had a lot of issue with my NBN this week, getting 50Mbps during the day and barely hitting 70Mbps at night. I am on your superfast nbn plan.  I'll save you the trouble.  I've reset the NBN modem, my router. checked nbn outage (none).  so basically gone through your troubleshooting checklist. Can someone advise on what is wrong with the connection?  I would rather get a 5G internet from a different provider than have this type of connection.   http://tpg.speedtestcustom.com/result/95fe5be0-3840-11ec-9977-83c50c19e74c Thanks ... View more

Hi,   since this morning, my internet connection has been hovering around 16-17Mbps and yet i am on the 99Mbps plan.  I've restarted both NBN supplied modem and the TPG supplied Archer V1600V modem. Can someone please check why this is happening?  I couldn't even go to a zoom meeting at all. Thanks ... View more

Hi,   I've been getting very flaky internet connection today and now the speed is even half what you advertised as your average speed for NBN 100.   http://tpg.speedtestcustom.com/result/06f142e0-2e2e-11eb-9c08-adbdade7e088   Can someone please have a check and tell me what's going on? Thank you ... View more

Hi,   Been with TPG NBN for 1.5 months and noticed that since last week, during the "business hours" the speed is more like 18-19Mbps.  I am on your superfast plan.  I was able to get those speeds when i was on ADSL2+! Can someone please check what is the issue? Sadly, i am in VIC which means i have to work for the next 6 weeks at home. http://tpg.speedtestcustom.com/result/1141d320-c3cd-11ea-8785-a76ba7b17c4d For your reference. ... View more

Hi,   a technician came around last Tuesday to install NBN FTTC, however after checking the point on the curb to the house, he said that the signal is too weak and he has escalated it.  Can someone please let me know when this will be fix? Thank you ... View more