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slow slow internet speeds, can't download anything or watch netflix.

Whincup
Level 2

Hi, I'm having so much trouble with my service the last few days. I cannot even watch a simple youtube video.. the services is getting beyond a joke. http://tpg.speedtestcustom.com/result/66359b20-6fe0-11ed-a277-0d78fa0ea1b6 I have reset the modem 50 times and nothing, Nothing i can do seems to fix the issue,

1 REPLY 1
BasilDV
Moderator

Hi @Whincup

 

We'd like to run some tests for us to identify the cause of the issue.

 

Shoot me a PM with your TPG username or customer ID Number.

 

BasilDV