Thanks for raising this with us.
We understand that you are using a WiFi connection, which is prone to signal interference.
We've created some articles that will help you improve your home network.
Refer to these links:
We've also created an article that will help you troubleshoot a slow speed issue: Slow speed issue
Let us know how it goes.
Have you tried the troubleshooting steps given above?
Did you test the speed via Wired for comparison?
The WiFi connection is prone to interference, which all service providers don't have any control.
Please check the instructions in the articles that we've provided to improve your home WiFi network.