slow upload speed

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tallzeebaa
Level 2

Hi,

 

I've just connected NBN50 on FTTC. The download speed is good (around 50Mbps) but the upload speed is around 1.6Mbps. I think it's too slow because I got around 10Mbps upload speed when I use iiNet NBN50 plan until a few days ago.

In my router settings, the Bandwidth Control is enabled and is set as default to 19800(Kbps).

Please find attached image (speed test and router setting page).

1 ACCEPTED SOLUTION

Accepted Solutions
tallzeebaa
Level 2

Hi Shane,

 

I ran the speed test this morning again under the same test condition.

The upload speed is improved (around 18Mbps). It's reasonable.

Test Result:

http://tpg.speedtestcustom.com/result/d1e4d0c0-93f0-11eb-afe4-2d96b382e4e0

 

I don't know why, but I'll keep watching what happens next.

 

Thank you for your support.

 

Kind Regards,

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4 REPLIES 4
Shane
Moderator

Hi @tallzeebaa ,

 

Thanks for raising this to us, I'd like to confirm if the speed test was performed using a mobile/smart phone if so please try to run a speed test using desktop/laptop connected via LAN/Ethernet for comparative test.

 

What troubleshooting have you done so far?

 

Regards,

 


@tallzeebaa wrote:

Hi,

 

I've just connected NBN50 on FTTC. The download speed is good (around 50Mbps) but the upload speed is around 1.6Mbps. I think it's too slow because I got around 10Mbps upload speed when I use iiNet NBN50 plan until a few days ago.

In my router settings, the Bandwidth Control is enabled and is set as default to 19800(Kbps).

Please find attached image (speed test and router setting page).


 

tallzeebaa
Level 2

Hi Shane,

 

Thank you for your support.

I ran the first speed test with my laptop connected via WiFi-5G.

Then I untick the "Bandwidth Control enable box" and ran it again, but the same result.

 

Now I ran the second speed test with the same laptop connected via ethernet cable.

The "Bandwidth Control enable box" is unticked.

 

Test result':

http://tpg.speedtestcustom.com/result/c191a420-937b-11eb-93ba-c7af0d94704b

 

Kind Regards,

tallzeebaa
Level 2

Hi Shane,

 

I ran the speed test this morning again under the same test condition.

The upload speed is improved (around 18Mbps). It's reasonable.

Test Result:

http://tpg.speedtestcustom.com/result/d1e4d0c0-93f0-11eb-afe4-2d96b382e4e0

 

I don't know why, but I'll keep watching what happens next.

 

Thank you for your support.

 

Kind Regards,

View solution in original post

Shane
Moderator

Hi @tallzeebaa

 

I am glad to know that the upload speed has now improved. Feel free to post or create a new thread for any inquiries or concerns in the future.

 

Cheers!

 

 

 

Hi Shane,

 

I ran the speed test this morning again under the same test condition.

The upload speed is improved (around 18Mbps). It's reasonable.

Test Result:

http://tpg.speedtestcustom.com/result/d1e4d0c0-93f0-11eb-afe4-2d96b382e4e0

 

I don't know why, but I'll keep watching what happens next.

 

Thank you for your support.

 

Kind Regards,