my name is Jingliang Chen. I have been with tpg for 3 years. now I'd like to switch to using 4G mobile phone, so I want to close my tpg account which is going to expire 20 Apr 2018.
Please tell me what shall I do, as simple and quick as possible?
because I am not a English speaker, please reply me via email.
thank you !
(Only if you can talk to me in mandarin, please call me.)
Why is this replied to as a private message? I have a similiar question, seeing the answer may have helped me. Why do you make it so difficult for customers to access information relevant to cancelling?
We have received your post in a separate thread and replied to it.
Please check our response here: https://community.tpg.com.au/t5/TPG-Community-Feedback/how-can-i-cancel-my-account/m-p/5256#M227.