TPG Community

Ask, answer and talk about our products

How to close my tpg account

SOLVED Go to solution
Level 1

my name is Jingliang Chen. I have been with tpg for 3 years. now I'd like to switch to using 4G mobile phone, so I want to close my tpg account which is going to expire 20 Apr 2018.

Please tell me what shall I do, as simple and quick as possible?


because I am not a English speaker, please reply me via email.

thank you !

(Only if you can talk to me in mandarin, please call me.)


Good day @jlchen1941,


Welcome to TPG Community!


I've sent a private message with the instructions. Let us know should you require further assistance.


Refer to this link on How to private message



Level 1b

Why is this replied to as a private message? I have a similiar question, seeing the answer may have helped me. Why do you make it so difficult for customers to access information relevant to cancelling?




We have received your post in a separate thread and replied to it.


Please check our response here: