I do indeed know that however those numbers are prety bad for download over adsl and imposible for upload .. maybe becouse I'm not on adsl but on 100 MB nbn plan over HFC. If after looking on my account you don't know that this is pretty scary. Update that i got was your tech team asking again for the same pings and traceroute that i already sent..
screen from today amazing speed
We apologise for the inconvenience this issue has caused you and we are sorry to know that you're considering cancelling the service, @przemek.
We have monitored your connection, it shows stable and everything appears to be properly working now.
Your concern has been escalated to our Complaints Resolution Team and the case manager will contact you via email to discuss the matter.