TPG Community

Get online support

still no internet connect

jimchang
Level 2

still out of service since lastnight thunder

1 REPLY 1
Ahra_G
Moderator

Hi @jimchang

 

We have since raised this issue to our Engineering Team. Please ensure to keep the modem connected and turned on fr remote testing purposes. 

 

Updates will be provided via phone call or SMS. 

 

Let us know should you require further assistance. 

 

 

Thanks! 

Ahra_G

 

 

still out of service since lastnight thunder