tpg email

JJM
Level 3
Level 3

is there an email address users can email TPG instead of calling? ive missed calls from TPG and when i call back the person who answers has no idea why ive been called or what to do. so, they ID me and "check" but all that ends up happening is that they try to cross sell me products that i dont want.

 

ive send emails to community@tpg.com.au a few times with no response.

 

 

 

3 REPLIES 3
kate_
Moderator

No need to send any more emails, @JJM. We'll help you out right here instead!

 

We've got your PM, we'll continue to chat over there 😊

JJM
Level 3
Level 3

'We've got your PM, we'll continue to chat over there 😊" - over where exactly?

 

 

 

 

kate_
Moderator

If you click on your account, and then Private Messages, you'll find a message from me there.

 

You can also check out how to do this at the link below.

 

How do I private message (PM) in the community