trying to pay my account

[Andyweise]

hi im trying to pay my account but everytime i go to it keeps saying An existing payment transaction is in progress. and each time i go to it keeps saying it

[Angeli · Accepted solution]

Hi @Andyweise, 

Welcome to TPG Community! 

Let's discuss your account status and see if there is a payment in progress. Send us a PM with your TPG customer ID or username please. 

How do I private message (PM) in the community

Regards, 

Angeli
 

[7250Trevallyn]

I nave entered my new credit card after I was scammed and I have lost the internet connection Ithink last debit was unsuccessful outstanding $54.90 which I was advised by a message which I suspected being a scam and I never open those and don’t click on link. The message was said it more information will provided by email, which I can’t recalled ever received. Now we haven’t access at internet for several days

[kate_]

We can help out with your payment right here @7250Trevallyn.

Send me a PM, we'll help get you back online ASAP.