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unable to send emails with attachments via Outlook

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Level 1

Hi all,

 

For a while i have been unable to send emails with attachments and keep getting the following error in Outlook;

email failure.JPG

 

 

 

 

 

 

 

 

 

 

 

 

Normal emails are fine to send. I don't find any other connection issue at the time though which is wierd...

To send i basically have to log into the webmail page to send via my account which isn't the best option going forward...

 

Anyone else have or had this issue?

 

gd

1 REPLY
Moderator

Hi @gdarbe,

 

Welcome to the community!

 

If uploading files are working fine using our Post Office this mean your email account is fine. This may something to do with the E-mail Client Settings.

 

Did you make a change to your client in the last few days/weeks?

 

Can you post a screen shot of the current settings of your TPG Email.

 

Regards,