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unable to send emails with attachments via Outlook

Level 1

Hi all,


For a while i have been unable to send emails with attachments and keep getting the following error in Outlook;

email failure.JPG













Normal emails are fine to send. I don't find any other connection issue at the time though which is wierd...

To send i basically have to log into the webmail page to send via my account which isn't the best option going forward...


Anyone else have or had this issue?




Hi @gdarbe,


Welcome to the community!


If uploading files are working fine using our Post Office this mean your email account is fine. This may something to do with the E-mail Client Settings.


Did you make a change to your client in the last few days/weeks?


Can you post a screen shot of the current settings of your TPG Email.