I am unable to setup the parental control in my router. I followed the instructions to restrict the internet, but it is not working. Still my kid able to access the internet all the time.
Details of the device:
Firmware : 1.0.0 Build 20180208 rel.59779 (EU)
Hardware: Archer C1200 v1.0
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We'll see what we can do to help you with this concern. Can you send us the screenshot of the settings you have configured?
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Hi @imrukhan, the parental control should work as per instructions in the link. Please make sure that your modem is set to the correct time for your timezone for the parental controls to function correctly.
Also some devices (IOS, Android, Windows 10) employ a function called MAC address randomization. This means that every time the WiFi device is restarted, it sends a random MAC address to the DHCP server (in this case the C1200) .
As the parental controls are based on matching client MAC addresses, this causes the parental controls to fail.
Time settings are configured under Advanced -> System Tools -> Time Settings