Get online support
Hi @luojs2000
Welcome to TPG Community!
We will arrange a call from our Accounts team to provide you the information.
Please send me a PM of your preferred time and best number to be contacted or call them directly at 1300 993 011 for real time support.
How do I private message (PM) in the community?
BasilDV
TPG Australia & TPG Singapore are 2 separate entities. Kindly send an email to Singapore Mobile Team at support@tpgmobile.com.sg so they can provide further assistance.
You may also reach out to their social media pages:
Instagram: https://www.instagram.com/tpgsingapore
Facebook: https://www.facebook.com/tpgmobilesg/
Regards,
Ahra_G