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very slow useless upload speed

Level 1a

I am on a ADSL2+ plan - i am only getting a pathetically useless  0.7Mbps upload speed.  

Download is OK (although nowhere near the advertised 20Mbps).

Is there anything I can do? My wireless doorbell-camera thing wont work with such slow upload.

 
 
2 REPLIES
Level 3

https://crowdsupport.telstra.com.au/t5/Home-Broadband/Very-slow-upload-speed-and-Firmware-Update-on-...

 

just to show you it's pretty normal, not just TPG.

 

linky

Best I ever get on NBN is .98 Mbps.  You may get a faster speed on a business account, but it will be rather expensive.

 

Moderator

Hi jtrocks

 

Welcome to the TPG Community! 

 

I've manage to locate your account and ran remote tests on our end. The results were inconclusive and in fact, the line speed that you were getting is within range based on your distance from the local exchange. 

 

There is a possibility that we may be dealing with a wireless connection issue. You may check the actual line speed by connecting your laptop/PC directly to the modem using an Ethernet cable and run a speed test. 

 

Access the TPG speed test here. Alternatively, you can also use this.

 

You may check this link to help in improving your Wi-Fi connection: Easy Steps to Improve Wi-Fi Connection In Your Home

 

Should you require further assistance, please don't hesitate to let us know. 

 

Cheers!