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why am I losing the NBN for 24 hrs at a time, I can bring up Softify on my Tablet, but not the TV?

kmw
Level 2
Level 2
 
2 REPLIES 2
kmw
Level 2
Level 2

Why am I losing my NBN for 24hrs at a time, I can bring up Softifyn on my Tablet but not my TV. it is happing to often????

BasilDV
Moderator

Hi @kmw,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and it seems that you were able to get in touch with our Tech team.

 

They've managed to resolve the issue by guiding you with some troubleshooting.

 

Should you require further assistance, please let us know.

 

Cheers!

BasilDV