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why am I losing the NBN for 24 hrs at a time, I can bring up Softify on my Tablet, but not the TV?

kmw Level 1a
Level 1a
kmw Level 1a
Level 1a

Why am I losing my NBN for 24hrs at a time, I can bring up Softifyn on my Tablet but not my TV. it is happing to often????


Hi @kmw,


Welcome to TPG Community!


We were able to locate your account using your community details and it seems that you were able to get in touch with our Tech team.


They've managed to resolve the issue by guiding you with some troubleshooting.


Should you require further assistance, please let us know.