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why cant i send an email, always get email address not valid

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Level 1

why cant i send an email out, always get same message, failed to send as email address not valid. i can receive emails no problems. i have tried sending to myself or my other tpg account doesnt work. my other tpg email address works no problem.

1 REPLY 1
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Moderator

Hi @iceman3 

 

Welcome to the Community!

 

Are you using an Email client or Post office?

Are you able to send a PM with your TPG username or customer ID number along with the email address that's having a problem? We'd like to look into it further for better understanding of the situation.

 

BasilDV