wifi

[Leslie]

Hello, so I turned off the wifi and when I turn it on it doesn’t work again, I checked my nbn status and it says there was no outage, is there a problem with the modem or?….

[BasilDV]

Hi @Leslie

Welcome to the Community!

We can confirm that your service is not affected by an NBN outage as the modem/router shows that it is online.

When you said that you turned off the WiFi, did you turn off the modem/router itself or just the WLAN/WiFi of it?

When you said that it is not working, do you mean that your devices are not able to connect to your WiFi network?

BasilDV