Calls dropping out

Level 1b

Hello Team,

I am an issue regarding my international calls. if you could see the history of my calls you will noticed that the calls discrepancies of the were just minutes only or less. This passed few days it is really annoying because everytime  I call it is just like a recording. Just want sentence and it will just repeating what the other lines says that is why I kept calling back again and again.

Just like tonight it is the same it is just a recorder it repeats what the other line says.

I hope this will be escalated. What was wrong with the connection? May usage is almost gone 

 

Many Thanks

Alma

1 REPLY 1
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Moderator

HI @4760744 

 

        

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.