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Cancellation of landline

2016
Level 2
I want to cancel my landline
3 REPLIES 3
luisc
Moderator

Hi 2016,

 

I could not check your internet account, so I am not sure if you are a TPG customer.

However you can cancel your TPG account by online

https://cyberstore.tpg.com.au/your_account/cancel.php

 

Just be aware of term and conditions on your service

https://community.tpg.com.au/t5/Broadband-Internet/cancellation-fee/td-p/35067

JJJ
Level 2
Level 2
Hi
We're you able to cancel home phone
BasilDV
Moderator

Hi @JJJ

 

If you are under the NBN bundled service, then cancelling the landline or home phone will cancel the internet service as well.

 

You have the option to change to a data only plan.

 

We'd like to check on what we can offer you.

 

Kindly send us a private message with your account details.

 

BasilDV