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Get online support
Hi 2016,
I could not check your internet account, so I am not sure if you are a TPG customer.
However you can cancel your TPG account by online
https://cyberstore.tpg.com.au/your_account/cancel.php
Just be aware of term and conditions on your service
https://community.tpg.com.au/t5/Broadband-Internet/cancellation-fee/td-p/35067