Cancelling NBN Service - Phone Porting

[en0001]

Hi,

I'm cancelling my TPG NBN service and would like to transfer the phone number to another provider.

Can I port out the number before the Service Cancellation Date and will it affect my internet?

Thanks

[Anonymous]

Hi @en0001,

We are sad to learn that you're considering to cancel the service with us. The service must be active during the home phone porting process. Could you shoot us a PM with your details so we can arrange our Accounts Team to contact you to provide information with the cancellation procedure.

How to send a PM? 

Regards,

Hi,

I'm cancelling my TPG NBN service and would like to transfer the phone number to another provider.

Can I port out the number before the Service Cancellation Date and will it affect my internet?

Thanks