Old Moblie number on account, cannot access

[ThomasC]

Hello,
My NBN recently got canceled for no apparent reason.
I cannot access the account due to my old mobile number is associated to the account and cannot pass verification check.
Many thanks,

[BasilDV · Accepted solution]

Hi @ThomasC

We'd like to check on what happened with your service.

Kindly send me a PM with your account details via PM.

BasilDV