Cannot call with Home phone but there is dial tone

[pulikkal]

When we dial a number on our home phone and press 'Call' there is a long dial tone. We can't make or recieve calls. We still have internet and there is nothing wrong with the modem or wires. I've checked our Service Status and everything seems fine. Please help

[Anonymous · Accepted solution]

Hi @pulikkal, 

I'll be happy to take this opportunity to assist you with your landline service. If the issue is persistent until this morning, let me please have your TPG landline number and registered name on the account via private message and I'll take care of it. 

How do I private message (PM) in the community

Regards, 

Angeli

[pulikkal]

Hello Angeli,

Thank you for your assistance. The phones are working again!