Cant make calls, but can receive them.

[gloriaet47]

For two days I have been able to receive calls but not make any. I do get a dial tone.

I have tried to reset the modem and NBN box but it has not made a difference.

My account says it is 'unfinancial', but I am on direct debit and up-to-date. The last payments were taken from my account 2 weeks ago.

[Anonymous]

Hi @gloriaet47, 

We'll need to raise your home phone state with our Accounts Team for investigation as there is a known issue since the weekend. Kindly send your TPG landline number privately.

Thanks, 

Angeli

[gloriaet47]

I just PM'ed you

[BasilDV]

Hi @gloriaet47

The phone service has been restored and working within specification.

Have a good day!

BasilDV