Cell phone issues

[Stephcor1]

Hi, I used to be able to make phone calls to mobiles but not anymore. I haven't changed my plan or anything. What is happening?

[Riezl]

Hi @Stephcor1, we have created these articles, which may help with your concern.

• Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile 
• Having trouble sending SMS? 

If the issue persists, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and further assist you.

To send a PM, please refer to this link: How do I private message (PM) in the community