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Change from NBN landline to Bizphone

oscarchadstone
Level 2

Hi 

 

I am planning to switch from the NBN landline to Bizphone. As the residential NBN landline quality is really bad and no valid solution is provided.

 

One quick question, I am planning to use the same number, will the landline number porting affect my residential NBN service? I understand I can request another dumb number for my NBN service. But I can't do it before the porting as I don't want to lose my number.

 

Please advise. Thank you.

1 REPLY 1
Shane
Moderator

Hi @oscarchadstone ,

 

Welcome to the community!

 

I would love to help arranged a call from one of our Account Specialists to discuss details of service migration to TPG Bizphone. Shoot me a private message with your account details (Username/Customer ID together with the address on file). lso include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@oscarchadstone wrote:

Hi 

 

I am planning to switch from the NBN landline to Bizphone. As the residential NBN landline quality is really bad and no valid solution is provided.

 

One quick question, I am planning to use the same number, will the landline number porting affect my residential NBN service? I understand I can request another dumb number for my NBN service. But I can't do it before the porting as I don't want to lose my number.

 

Please advise. Thank you.