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Hi @avicedunn,
We're keen on checking this info if your equipment was a BYO modem or TPG supplied. Any chance you can confirm your Customer ID or username via PM?
Thanks!
Ahra_G
TPG supplied modems (and iiNet and a few others) are locked down and don't give you access to the VOIP settings. I'm sure there are other service providers besides Aussie Broadband that allow BYO router AND give you the VOIP settings.