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How do I turn off call waiting?

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Level 1c

How do I turn off call waiting so that an incoming caller gets an engaged signal if I am on another phone call?  Thanks

4 REPLIES 4
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Moderator

Hi @cdmcphee 

     Welcome to the community,
Could you please send me a PM (private message) with your CID (customer identification number) or your mobile phone number so can look at this service for you
Kind regards

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Moderator

Hi @cdmcphee 

    Logon to TPG account - there is an option for turn off call waiting, or send me your phone number, I can turn off for you 

 

Thanks 
Rajen 

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Level 1c

We can't locate any control for turning off call waiting.  The screen for 'NBN Digital Voice Service Control Panel' mentions that that call waiting is available but does not have any facility to change the setting.  Can you advise where this is located please

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Moderator

Hi @cdmcphee, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help you with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community