Dial tone but no phone service.

[peterford44]

Have internet and dial tone on phone but cannot ring out. People calling get told "number not valid"

[BasilDV]

Hi @peterford44,

Welcome to TPG Community!
 

We were able to locate your account and have made some adjustments to your phone service.

We can now detect that the phone is registered and you should make and receive calls without any issues.

Should you require further assistance, please let us know.

Kind regards,

BasilDV

[peterford44 · Accepted solution]

Thanks BasilDV

now working fine