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Dial tone but no phone service.

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peterford44
Level 2

Have internet and dial tone on phone but cannot ring out. People calling get told "number not valid"

1 ACCEPTED SOLUTION

Accepted Solutions
peterford44
Level 2

Thanks BasilDV

now working fine

 

View solution in original post

2 REPLIES 2
BasilDV
Moderator

Hi @peterford44,

 

Welcome to TPG Community!
 

We were able to locate your account and have made some adjustments to your phone service.

 

We can now detect that the phone is registered and you should make and receive calls without any issues.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV

peterford44
Level 2

Thanks BasilDV

now working fine

 

View solution in original post