Frustrated

[sindyriaan1]

Good day.
I have been trying for days now to get someone to organise a home removal and asked for phone back.
Not getting through on the phone.
What is my next step?

[Riezl]

Hi @sindyriaan1,

Welcome to TPG Community!

We have located the account using your community details. We can see that you have been in touch with one of our chat specialists who organised someone from our Moving Home Team to contact you to address the concerns raised.

We have made a follow up and we'll make sure that you will be contacted within the day.

Let us know should you have further queries.

We apologise for the inconvenience.

[Anonymous]

Hi @sindyriaan1,

One of our Account Specialists tried to contact you unfortunately no avail. They sent you an email for the relocation update. You may reply to them via return email. Let us know should you require further assistance.

Cheers!