Hello I recently( 3 days ago) had my TPG internet bundle intsalled I recieved an email qouting every thing including my phone number , but theres no phone light active on my modem , I have a dail tone on my phone but when I call out it just dails the number and gives me a constant beep. As I dont have a phone to call about it I am writing here in hope of some guidence from TPG.
Welcome to the Community!
Using your community details, I was able to pull up your TPG account.
In order for us to fully understand why the phone is not working, can you confirm for us the following details:
Please send the details via PM. For your reference: How do I private message (PM) in the community
Had a lovely lady from tpg tech department call today and sort the no phone thing out , I had to manually put a few things in the modem as the over the line automatic side wouldn’t configure it.
thank our every thing is now working as it should be.