Home Phone

6727296
Level 2

Approximately 4pm this afternoon, internet dropped out and of course so did the home phone.
Internet eventually returned but home phone is not working.
Green light on modem is not on and just a high pitched noise on the actual phone.
I did a power cycle on the modem and also removed and replaced the phone line on the modem.
Didn't make any difference.
As I can't ring anyone, how can I get this problem checked?

2 REPLIES 2
6727296
Level 2

Okay, took an hour but the phone now seems to be working.

Shane
Moderator

Hi @6727296,

 

I am glad to know that both Internet and Home phone service is now working, please let us know should you require further assistance.

 

Cheers!

 

 

Okay, took an hour but the phone now seems to be working.