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Home Wireless Broadband / Virtual Phone

philipgav
Level 2

I have started using Home Wireless broadband with a Virtual Phone which gets diverted to my mobile phone. I have noticed that the diverted calls are charged to my TPG account and this is something I was unaware of. My mobile phone is with another provider.

 

If I had a TPG sim card for my mobile phone, would there be any charges for the diverted calls to my mobile?

1 REPLY 1
Shane
Moderator

Hi @philipgav,

 

We'd love to help better understand the situation. Could you shoot us a PM with your details also your best contact time, so we can coordinate this with our Accounts Specialists Team and have them contact oy.

 

How to send a PM? 

 

Regards,

 

I have started using Home Wireless broadband with a Virtual Phone which gets diverted to my mobile phone. I have noticed that the diverted calls are charged to my TPG account and this is something I was unaware of. My mobile phone is with another provider.

 

If I had a TPG sim card for my mobile phone, would there be any charges for the diverted calls to my mobile?