Since about 31/3/22.
Something has happened to the phone. Cannot make or receive calls.
Only busy signal on the line.
This is now serious.
I am not the only one having this problem with TPG.
Has been working perfectly for years, but now phone only has busy signal either calling out or calling in.
Thanks for doing that. I've had this escalated with our Accounts Team as issue keeps on occurring. I'll monitor your case and I'll keep you posted. Apologies for the inconvenience.
I have also previously contacted accounts by another phone after I noticed there was something wrong in recent previous days. They said they have escalated the problem with technical.
I have always been paid up and active.
I have noticed the phone control panel is now back up and it says "Active".
However phone still has the same problem. Cannot make or receive calls.
We have done absolutely nothing at our end to cause this.