Get online support
Hi,
we get a dial tone on our landline via NBN but the calls does not connect.
Incoming calls - the caller gets ring tone but no connection. it does not ring at our end either.;
been happening for a couple of weeks, I have restarted modem, unplugged phone, tried the second port.
Need help as elderly parents call the number.
Welcome to TPG Community,
You can private message to me your customer ID, username, service address and mobile number so i can check status here.
regards
JayeshP9