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Home phone not working how do I report a fault

Level 1a

This has been resolved. Thanks.

Our home phone line is not working but the internet is.  I've tried calling TPG several times today but can't even get left on hold. The suggestion is to email them but what is the email address?  Can anyone help? How do I register this issue which probably requires someone coming out to look at the line as it has happened before when we have had heavy rain. Thanks.

3 REPLIES 3
Moderator

Hi @jmgreves 

 

               

                       Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

Level 1a
 
Moderator

Hi @jillclare 

 

           

                       Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards