Home phone not working

[thuyhong1953]

Hello, I have an NBN and home phone bundle. My internet is still working but for some reasons, the home phone isn't. There's not even a dialing tone.
Please assist. Thank you.

[BasilDV]

Hi @thuyhong1953

Welcome to the Community!

We've created an article that may help you resolve this issue.

Check this link:

Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If the problem is still evident, please send me a PM with your TPG username or customer ID number.

BasilDV