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@carolbaird1 Are outgoing calls working though? Are callers getting an error message when they try to ring your number? And has it ever worked before?
Since I switched to TPG my phone will only make outgoing calls. There's no connection when someone rings my phone
Hi @carolbaird1
Did you port your landline number to TPG?
We'd like to check the status of the porting. Please send us a private message with your account details for further checking.
BasilDV
Me too, Moderator please refer to ticket# 13088559.
We are here to help @olcheung88
Please send us a private message with your account details for further checking.
BasilDV