I have internet but no home phone connection

[DragonSire1]

I recently had a problem with my modem and it had to be replaced. The internet is working fine but my home phone is not working. I can't make or receive calls. I have dial tone but when I try to make a call I hear a long continuoous beeping sound.

[BasilDV]

Hi @DragonSire1 

Thanks for raising this with us.

We tried to search for your account using your community details to no avail.

We'd like to look into your account for better understanding of the situation and see what we can do to resolve this as soon as possible.

Please send me a PM with your TPG username or customer ID number.

How do I private message (PM) in the community

BasilDV