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Internation call not working. It cannot connect to HK numbers

Level 1a

The naternation call cannot go to HK number.  This problem has happened for few days.


Hi frankswf,

Sorry to hear that.

Due the COVID-19, all comunications are also been affected,

Have you check if the phone number you are calling to HK is active?. Is the issue with one number in particular?.


I may suggest you to contact our Customer Service department .