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Internation call not working. It cannot connect to HK numbers

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Level 1

The naternation call cannot go to HK number.  This problem has happened for few days.

1 REPLY 1
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Moderator

Hi frankswf,

Sorry to hear that.

Due the COVID-19, all comunications are also been affected,

Have you check if the phone number you are calling to HK is active?. Is the issue with one number in particular?.

 

I may suggest you to contact our Customer Service department .