Landline can't call out

[bdbenn]

Hi just got a landline due to mobile reception issues. TPG helped set up phone. We can receive calls but can't make calls. There is a dail tone but after entering the phone number we wish to call we always get an engaged tone. Have we missed something in the set up process? Can anyone help? Thanks

[BasilDV]

Hi @bdbenn 

We'd like to check on the status of the VoIP service and see how can we help.

Just send us a private message with your account details.

BasilDV