NBN FTTN voip not working with new modem

[pfreelan]

I have had ny NBN FTTN modem replaced with a new TP link. My VOIP home phone is no longer working. Internet is working fine. The phone light on the modem is not active. I get a dial tone on the phone handset. If I dial the number on my mobile is get a message saying "the number you have dialed is not valid". According to my account details, the VOIP is activated.

Regards,

Paul

[BasilDV]

Hi @pfreelan,

We were advised by our Tech team that the VoIP of your TPG NBN FTTN service is now working after receiving a test call.

Should you require further assistance, please let us know.

Kind regards,

BasilDV