House phone

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Level 1a
House phone not working since NBN went in today
2 REPLIES 2
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Moderator

Hi @Ireneandlen

 

Welcome to the Community! 

 

We're sorry to know that you're having issues with the homephone. I've tried to check the status of your and it appears to be active on our end. 

 

Have you checked whether the phone cables are secured? 

 

You may check the set up guide through here: NBN Fibre to the Curb (FTTC) Setup Guide

 

If the homephone still doesnt work after following the steps from the link above, kindly let us know of your best contact time & number via private message so we can have our Technical Team to contact and assist you in making the homephone work. 

 

 

Cheers! 

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Moderator

Good day, @Ireneandlen

 

We're just checking if you're still unable to use your homephone? If so, kindly let us know of your contact details so we can have our Technical Team to assist you. 

 

 

Thank you.