NBN Home phone not dialing in or out - but dial tone on

[alxcoe]

Hi there - this has been raised by otehr customers - my NBN home phone has a dial tone and the boradband is working but the phone will not dial out or recieve calls.  Unable to reach you on tech support chat.

[luisc]

Hi alxcoe,

Could you check if your TPG modem has green lights?

https://community.tpg.com.au/t5/Featured-Articles/Where-to-plug-in-your-telephone-handset-with-NBN/b...