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NBN home phone problems

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Level 1c
NBN home phone is able to make outgoing calls but all incoming calls have a busy signal
1 REPLY 1
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Moderator

Hi @Tran28,

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, we recommend having a read of these community articles, which may help resolve your issue:

Let us know if we can be of further assistance.