NBN phone not working - no dial tone

[cmcristo75]

Hi,

Just moved to TPG a few weeks ago. NBN FTTP. Internet working fine but no dial tone when I installed the phone as instructed.

Clarence Lim

[Riezl]

Hi @cmcristo75 , we have created this community article, which may help with your concern : Troubleshooting No Dial Tone - TPG Home Phone/Voice Service  

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further look into this.

To send a PM, please refer to this link: How do I private message (PM) in the community